PRIVACY POLICY

Kovra Automotive – Privacy Policy

This privacy notice discloses the privacy practices for this website and for SMS communications sent by Kovra Automotive. This privacy notice applies solely to information collected by this website and through SMS messaging. It will notify you of the following:

  1. What personally identifiable information is collected
  2. How personal information is used
  3. Who personal information is shared with
  4. Your choices regarding your data
  5. Security procedures in place to protect your information
  6. Required SMS privacy disclosures

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site and through SMS communications. We only have access to information that you voluntarily provide via website forms, SMS messages, email, or other direct contact from you.

We collect the following types of personal information:

  • Name
  • Phone number
  • Email address
  • Vehicle purchase or inquiry details
  • Application information
  • Any information you send via SMS or web forms

We will use your information to respond to you regarding the reason you contacted us, to process applications, to provide customer service, and to send transactional SMS messages (such as appointment reminders, payment reminders, or account updates).

We do not sell or rent your personal information to anyone.

We do not share your information with any third party outside of our organization except as necessary to fulfill your request (e.g., processing an application or completing a transaction).

SMS Privacy & Consent Disclosure (Required by Carriers)

Kovra Automotive may send SMS messages related to:

  • Appointment confirmations
  • Payment reminders
  • Account updates
  • Document requests
  • Application status updates

SMS consent is not shared with third parties or affiliates. This is a required statement for A2P 10DLC compliance.

You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us using the information on our website.

Message frequency may vary. Message and data rates may apply.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can:

  • See what data we have about you
  • Change or correct your data
  • Request deletion of your data
  • Express concerns about our use of your data

Contact us via the email or phone number listed on our website.

Security

We take precautions to protect your information. Sensitive information submitted through the website is encrypted and transmitted securely. Only employees who need the information to perform specific tasks (such as billing or customer service) are granted access to personally identifiable information.

Cookies

We use cookies to improve your access to our site and identify repeat visitors. Cookies may also help us track user interests to enhance the experience. Cookies are not linked to personally identifiable information.

Links

This website contains links to other sites. We are not responsible for the content or privacy practices of those sites. We encourage users to read the privacy statements of any site that collects personal information.